City Log Oil Painting

All artwork is eligible for return within seven (7) days of receipt,
except for customized artwork.  You will be informed at the time of
your purchase if an item is not returnable.
We try to do everything possible for our clients to be pleased with
their purchases and our service.  However, should a situation arise in
which you are not fully satisfied with your purchase and/or an
alternative solution cannot be met, we will gladly refund your money,
less 3% restocking fee of the items retail price.  All fees associated
with a return such as Shipping, Packaging, Taxes and Exchanges are the
responsibility of the party returning such item(s).
If the return is due to a defective product or through error on our
part, we will cover the associated fee's for the return.
As we hope that each and every purchase of our products is done with
complete satisfaction, we highly recommend that information pertaining
to the product you wish to purchase is fully obtained beforehand.
Please contact us by mail at emoni.shaw.25@gmail.com for further
information or to discuss refund or exchange options.
Refunds -
You can expect a refund in the same form of payment originally used
for purchase within 7 to 14 business days of the artist receiving your
return, provided it has arrived safely.  You will be credited for the
price of the artwork, minus shipping costs and if applicable, 3%
restocking fee.  If the product has been returned due to a defective
product or error on our part, the above fees will not apply.
WE CANNOT ACCEPT ITEMS THAT HAVE BEEN DAMAGED, ALTERED OR WORN.
You will receive an email (if one has been provided) when the artist
receives your return.  If you have any questions, please send an email
to emoni.shaw.25@gmail.com
Artwork Damaged In Transit -
If your package appears damaged, please call us immediately so that
arrangements can be made to have it picked up and inspected.  Please
retain all of the original packaging materials.
Cancellations -
Any order that is not a special order or customer order can be
cancelled prior to the artist shipping the work.  Please contact us by
email at emoni.shaw.25@gmail.com to cancel an order.  You can expect a
refund in the same form of payment originally used for the purchase
within 7 to 14 business days